Every single Herbalife product is held to the highest standard during each step of the manufacturing process. From concept to feasibility and prototype to final formula, Herbalife monitors and influences its products to guarantee quality.
Conceptualization of a product begins with Herbalife’s unique understanding of the market place and nutritional science. Using scientific discoveries and market trends found by Herbalife field researchers, Herbalife manufactures the products consumers want and need.
Once Herbalife identifies the products consumers desire, the most up-to-date science is put into action. The science is composed from the knowledge of a team of doctors, scientists and nutritionists who work with vendors to begin developing the initial stages of an Herbalife product.
Next, Herbalife regulatory teams review the product formulas to assure they’re free of any globally or regionally constricted material. Herbalife only wants to use the finest ingredients from trusted sources.
Global Manufacturing Footprint
From tea fields in China to aloe fields in Mexico to soybean fields in US, Herbalife uses the finest ingredients from around the world to develop outstanding products. Each ingredient must meet strict specifications. In fact, potential Herbalife ingredient providers go through a rigorous screening process that could take up to a year and a half. And once a reliable source is found, the ingredient goes through an in-house analysis to make sure it meets high standards set by Herbalife.
Whether in China or Italy or Brazil, contract manufacturers go through strict quality assurance practices to ensure product meets Herbalife’s rigorous standards.
Currently, Herbalife has four functioning manufacturing facilities along with two trusted contract manufacturers. Combined, the manufacturing centers span over four continents and make it possible for Herbalife to meet worldwide demand.
“Innovation and Manufacturing”
Aside from collaboration with trusted manufacturers across the globe, Herbalife has an initiative to bring production of its core products in-house. This approach, called Herbalife Innovation and Manufacturing enhances quality control and the ability to increase the production of Herbalife signature goods as well as some specialty products.
The first Herbalife Innovation and Manufacturing facility (or H.I.M.) was built in Suzhou, China to produce teas, shakes, tablets and capsules. In 2009, another HIM was established in Lake Forest, California
A third HIM facility opened in Shangsha, China in 2012. There, key botanical ingredients—herbal extracts like orange pekoe tea and green tea concentrates—are extracted.
At over 46,000 square meters (roughly the size of 6-and-a-half American football fields), the Winston-Salem HIM is set to become the highest output Herbalife manufacturing plant where core products like Herbalife Formula 1 Nutritional Shake Mix, herbal tea concentrates, personalized protein powder, and liquid aloe concentrates will be manufactured.
Winston-Salem HIM also includes a Quality Control Center of Excellence Lab where physical, chemical, and microbiological testing takes place.
Even after Herbalife products are made, labeled, and packed—Herbalife continues to monitor the environment in which said goods are stored. Temperatures are carefully monitored once the products are shipped. And each carefully selected and rigorously approved ingredient is listed on every single product.
Herbalife has a robust supply chain consisting of 700 product access point locations, spanning over ninety countries, to bring you great quality products. Even after products are delivered to consumers, Herbalife has industry-leading approaches to track any possible product complaints and incidents. This data enables Herbalife to satisfy customers and be aware of any potential area with room for improvements.
Herbalife provides excellent customer care to hear what consumers and clients have to say about Herbalife products. Herbalife wants to always make sure the consumer is satisfied with the product, especially once the consumer has received the goods.
Independent Herbalife Members educate and motivate consumers to help them reach their goals and further satisfy customers from all over the world.
That’s why consumers have confidence that Herbalife products are held to the highest standard. From idea to production to delivery, Herbalife assures every fiber of every product is stellar and ready to help you achieve a healthy, active lifestyle.